Privacy Policy

Privacy Policy

We pledge to protect your privacy, and we have created this Privacy Policy (the Policy) as part of our Terms of Service to elucidate what information we collect, how your information is collected, and how we may use it on our website, and other websites and services that we operate.

As you will see in the Policy, we only use the information collected to improve our services for our users.

  • When we say, “we,” “our,” or “us,” we’re referring to FocusRO Inc., our employees, directors, officers, affiliates, and subsidiaries. When we say “you” or “your,” we are referring to the person or entity that’s registered with us to use the FocusRO Services.

When we say “Websites,” we mean our websites located at, including all subdomains and sites associated with those domains, and other websites that we operate now and in the future. When we say “Services,” we mean our Websites, Application Programming Interfaces (APIs), applications, our content, and various third-party services that make up FocusRO.

When we say “FocusRO,” we mean our Websites and Services collectively.

When we say “information,” we mean all of the different forms of data that you provide us and that we collect from you from your use of the Services, your software, and your devices.

FocusRO Website:

Information you provide to us: When you register for and use FocusRO, you are providing us with information, which we collect. This information may include your name, Organisation name, Organisation website, email address, phone number(s), your employee name, your employee email address. Cookies: When you use FocusRO, we store “cookies”, which are strings of code, on your computer. We use those cookies to collect information about when you visit our Website, when you use the Services, your browser, your operating system, and other similar information. Most browsers allow you to block and delete cookies. However, if you block our cookies, our Services may not work properly.

FocusRO Client Software:

This information may include IP Address, location information, date and time of your computer, screenshot of your screen being collected, encrypted and transmitted through HTTPS protocol to your employer organization’s server or a server in the control of FocusRO that is located in an external data center. FocusRO DOES NOT collects your keystrokes. FocusRO DOES NOT collects your web browsing URL history from browser, FocusRO DOES NOT collects any instant messaging texts. FocusRO reads encrypted screenshot files only from your computer and FocusRO DOES NOT reads and does not attempt to read any of your computer files, photos or anything from your hard drive.

FocusRO Server Instance Software:

Decrypts the encrypted screenshots taken from Client Software and performs productivity prediction scanning.

  • To provide the Services.
  • To create your account.
  • To bill you for the Services.
  • To provide customer support.
  • To transfer your information in the case of a sale, merger, consolidation, or acquisition.
  • To better understand your needs and interests.
  • To send newsletters.
  • To personalize your experience.
  • To improve our Services and our products.
  • To send you updates and alerts and to contact you about your account.
  • To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

While we never share your personal information with non affiliated companies, we may share your personal information in the following ways:

  • We may share information with service providers who provide necessary services to FocusRO and to strategic partners who help us market FocusRO– for instance to send out newsletters or to process payments.

To provide customer support.

When we have your permission to share your information.

When we have given you prior notice that the information will be shared.

When we are required by law, or legal process to disclose that information – such as a valid court order or a valid subpoena. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a valid government request.

To enforce our terms and conditions or to protect our operations or users.

If a transfer of your information is required under the terms of a reorganization, merger, or sale of the company.

When we determine that information is aggregate information or other information that does not identify you.

FocusRO recognizes that your organization employee’s screenshots are part of your Intellectual Property. FocusRO client application that is installed on your employee computers take screenshots and encrypt and transmit via HTTPS protocol to the server. In FocusRO ML instances our code decrypts those screenshots one by one and keep them in buffer temporary memory, And then FocusRO machine learning algorithm detects the productivity / distraction score of that particular screenshot, Each ML instance stores each individual organization’s encrypted screenshot, So in a rare hack attempt. Even one ML instance server hacked the exposure will be limited to that particular Organization and encryption Public and Private keys are unique for each Organization.

All encrypted screenshots in both public / private ML instances will be automatically deleted within 30 days of first hand processing.

We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We follow generally accepted industry standards to protect your information, both during transmission and once we receive it.

When you enter sensitive information (such as credit card number) on our order form, we encrypt the transmission of that information using secure socket layer technology (SSL).

If you are our customer and would like to access or delete information that you provided, you may do this by signing in to FocusRO and making the change or by emailing us at [email protected] We will respond to your request within 30 (thirty) calendar days. We may decline to process unreasonable requests or requests that are not otherwise required by local law.

We retain your account information and software subscription billing data that we process on your behalf as long as your account is active, as needed to provide our Services, and as necessary to comply with our legal obligations and resolve disputes.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and by email.

This Privacy Policy has the same Effective Date as our Terms.

If you have any questions or concerns about our Privacy Policy please contact us via email at [email protected].

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